Privacy Policy


Toad Hollow Athletics Privacy & Security Policy

Purpose

The purpose of the Privacy Policy at Toad Hollow Athletics and www.toadhollowathletics.com is to provide you, our customer, with an outline of our practices and guidelines for the collection and use of your personal data while visiting our website. We understand how important your privacy is and we remain committed to respecting your privacy and keeping your personal information confidential at all times. By using any part of our website or sharing your contact information with us, you are accepting the practices described in this Privacy Policy. Our goal is to ensure that you have a safe and secure shopping experience.


Use of Cookies

Toad Hollow Athletics and www.toadhollowathletics.com use your web browsers cookie function to provide an enhanced shopping experience and to improve the quality of service when visiting our website. Our web server places a cookie on your computer or device that assigns it an identification code allowing us to track your shopping experience. This enables us to provide you with services like a shopping cart, wish list, and to promote products you might find interesting based on your previous browsing history. In addition, cookies allow us to collect data about the amount of time spent at our shop, the date and time of visits, the pages viewed, and the search engine or site where you discovered us from.

We do not, and cannot, use cookies to retrieve personally identifiable information about you (such as your name, address, or email address) unless such information was knowingly and willingly supplied by you.


Customer Account Registration

While browsing our website, you may discover a product or products that you would like to purchase. At the time of purchase, you might create an account during the checkout process. When you create an account with us, we collect and store personally identifiable information about you in order to enhance future visits and to provide you with a customized shopping experience when visiting the website.


What Information Do We Collect?

Once you voluntarily create an account, we collect personal information from you, such as your name, shipping/billing address, telephone number, email address, credit card information, gender, occupation, personal interests, and other information. This information may be necessary to process your order. In addition, our system also maintains a record of your purchases. This information is used to enhance future visits and to provide you with a customized shopping experience when visiting the website.


How Do We Use Your Information?

The personal information you voluntarily disclose to Toad Hollow Athletics and www.toadhollowathletics.com com is used for internal purposes only and we will never sell, trade, or rent your personally identifiable information. We use your information internally to:

  • Confirm and track your order, subscription, or registration
  • To offer online site customization 
  • To inform our customers of new products, services, and offers



Information Disclosed

 

Sharing Information with Third Parties

Toad Hollow Athletics and www.toadhollowathletics.com will never sell, trade, or rent your personal information and will never share this information with third parties outside Toad Hollow Athletics and www.toadhollowathletics.com, its subsidiaries, affiliates, or necessary payment processors.


Purpose of the Security Policy

The purpose of the Security Policy at Toad Hollow Athletics and www.toadhollowathletics.com is to provide you, our customer, with information about the security policies and procedures in place to protect your personal information. We strive to maintain physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us.


Newsletter Registration

By registering your email address with Toad Hollow Athletics and www.toadhollowathletics.com, you agree and can choose to receive our newsletter. At any time, you may opt-out of the newsletter by following the procedures at the bottom of the newsletter. It may take 48-72 hours for the system to remove your email address.


Website monitoring, Enforcement, Legal Requests

Toad Hollow Athletics and www.toadhollowathletics.com are not obligated to monitor the website or the use of our website, or to retain the content of any user session. Toad Hollow Athletics and www.toadhollowathletics.com does however reserve the right to monitor, retain, review, and/or disclose any information at all times necessary to satisfy any applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. This includes using IP addresses to identify a user when we feel it is necessary to protect our service, website, customers, or others.


Transmission Errors or Unauthorized Acts

Despite the best security policies and strongest encryption, no data transmission via the Internet can be guaranteed 100% secure. Therefore, while we strive to protect your personal information, Toad Hollow Athletics and www.toadhollowathletics.com cannot ensure or warrant the security of any information you transmit to us or any information provided by our online products or services due to transmission errors or unauthorized acts. Toad Hollow Athletics and www.toadhollowathletics.com will not be held liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your information, we remain committed to respecting your privacy and keeping your personal information confidential at all times.


Passwords – Unsolicited phone calls/emails

Toad Hollow Athletics and www.toadhollowathletics.com will never ask you for your password in an unsolicited phone call or email. If you receive an email or a phone call appearing to be from Toad Hollow Athletics and www.toadhollowathletics.com asking for your password, do not disclose your password and immediately notify the authorities and delete the email and/or hang up the phone.

Toad Hollow Athletics and www.toadhollowathletics.com reserve the right to modify, change, and/or update the Company Policies and the Privacy and Security Policies at any time.

Updated August 14, 2016