Ordering Information

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We have a simple fix!

1. When in Chrome, go to SETTINGS, the 3 little dots on the upper right menu bar.

2. Scoot down and click on SETTINGS

3. Scroll all the way to the bottom and click on ADVANCED SETTINGS.

4. Under PRIVACY, uncheck the first three boxes.  These "services" are preventing you from entering secure sites.

   They might affect many other websites that require a secure connection (HTTPS), not just ours.

5. Close out and shop!





To order online: It's simple!!!

Order via the internet at Toad Hollow Athletics . Our secure online transactions are available to you 24 hours a day, verified by Verisign. No third party shipping to foreign countries. 


To order by phone:

Call toll free 1-800-322-TOAD (8623) where our representatives are available during store hours. Local calls to Pa; 610-640-0594    


Check/charge Policy: 

We accept Visa, Master Charge, American Express and Paypal. Our online transactions are verified by Verisign. We also accept personal checks. A $25 fee will be charged for all returned checks. 


Return Policy: 

Toad Hollow stands behind its merchandise, and will accept the return of any merchandise (with the exception of Technical Suits) within 30 days of purchase. Technical suits can be exchanged for store credit for up to 90 days. All returns should be sent insured (and save that receipt)  to 1590 E. Lancaster Ave. Paoli, Pa  19301. Please contact us in advance and include a note explaining the reason for your return.
Return Policy: Toad Hollow stands behind its merchandise, and will accept the return of any merchandise (with the exception of Technical Suits) within 30 days of purchase. Technical suits can be exchanged for store credit for up to 90 days. All returns should be sent insured (and save that receipt). Please contact us in advance and include a note explaining the reason for your return.
                       
Our manufacturers will only accept defective suits that are not well worn. They believe user care and water chemical levels are not their responsibility. Please do not  ask us to accept merchandise after the thirty day limit. Allow 2-3 weeks for processing returns or exchanges. Please allow a billing cycle for return credit to appear on your credit card statement. Any credit issued will be processed in the same manner in which the purchase was made. Shipping rates are for packaging, insurance and delivery. These charges are non-refundable. Merchandise purchased at swim meets must be returned/exchanged at a meet or your order may be subject to standard shipping/handling charges. 


Health Regulations

Health Regulations and common sense require that all swim wear be tried on over underwear or it may not be returned. Returns will not be accepted if merchandise is not in new, unworn condition. Toad Hollow Athletics reserves the right to refuse/return any and all items which have not been properly cared for. These items may be returned to the customer at his/her expense. 


Shipping Rates: 

Overnight shipping available only if your order is placed before 3:00 PM EST Monday through Thursday. Orders placed after 3:00 on Friday will not be processed until Monday. Saturday delivery is available. Please call 1-800-322-TOAD (8623).